The sales consultant welcomes customers in store or by phone, offers them personalized service and guides them in choosing frames and lenses adapted to their needs. He/she manages appointments for eye exams, takes care of orders and invoicing, and ensures that the store is kept in order while working closely with the sales team.

A vision specialist, the optician is responsible for the selection, adjustment and sale of glasses and contact lenses. He performs eye exams, advises customers on the choice of lenses and frames, and ensures the follow-up of prescriptions. A technical expert, he guarantees the quality and comfort of optical products.